justin tim

Review of Sunway Lagoon Resort Hotel

We travelled to Kuala Lumpur this summer with fami...

We travelled to Kuala Lumpur this summer with family and our travel agent insisted that we visit this park.

However it was a boring experience. The place was extremely crowded and not properly managed. The water park was small and anyone who has visited other water parks like those in Dubai would not enjoy this one much.

The other thing that turned me off was that they charge you for tubes, and do not provide towels. We did not carry towels as we expected that there will be towel stations. Well, there are towel stations, but you need to buy those towels. Needless to say they are expensive and not of a great quality.

The website advertises that there are 5 different parks inside the theme park. What the website easily forgets to mention is that there is a common entry and you are expected to visit all the 5 parks in the same go. You cannot go out and come back. This was another problem that we faced. We were travelling with small children and therefore had booked ourselves in Sunway's hotel that is adjacent (and connected) to the park. Our idea was that we will spend sometime in the park and then rest for a while in the hotel and then again visit the park. However, it seems, a special direct entry path to the park is the only benefit that we were entitled to for staying in the park. Boring experience. Will neither go back nor recommend to others to visit.