Regina Gibbins

Review of Kimberly's A Day Spa Ltd.

Although I've always enjoyed the people actually p...

Although I've always enjoyed the people actually performing the spa service and the ambiance here BUT.... their customer service and associates at the front desk are extremely rude, dont make you feel welcome at all and treat you terribly....... ive never been made to feel welcome entering this establishment....... on another note.....I once bought 5 gift certificates in the morning one day and realized when I got home that I only needed 4. I called them about 10 minutes after making the purchase to inform them about my mistake and they wouldn't refund my money and were quite rude about it. Terrible terrible business practice and just rude front desk staff.