I would give them 4 stars for the mostly entertain...

I would give them 4 stars for the mostly entertaining and fun experiences we've had there every time we visit. Except for the one time when they stuck us in the middle of the floor, forced to share a cramped table with strangers. And their reason: preferencial seating is given to groups. That time, it was just me and my boyfriend. Thanks Improv! Way to make me feel welcome when I'm there on a date and hoping for a more comfortable and intimate seating spot. It is why I no longer personally spend my money there. And I guess if you pay with cash instead of a card, you do not get the free ticket email offers that others who pay with a card do (I signed up for their emails too). Hardly seems right. I will still go. But, they're no longer going to get my money. I will only go if someone else wants to pay.