angela fields

Review of Family Health Centers of San D...

I go to City Heights and in the Past 2011 I went t...

I go to City Heights and in the Past 2011 I went to Chase. Although there are problems especially with wait times during busy times and Parking issues All centers, they have.. City Heights been making improvements. Short on staff ..unexpected flu season,etc., is human oversight on the shift scheduler or admin dept., that even after careful planning can take a turn because boop happens! AVOID making appointments on days you are short on time...make sure you have an hour past your sheduled appt time to prevent anxiety of running out of waiting time...example making appt one hour before you have to pick the kids up from school...that would be YOUR fault for not allowing Ample time. Usually they are on time for most part. Some responsibility is the Patients, like speaking up...kindly go up to the front desk if youve been waiting 15 minutes and for heavens sake.. especially if you have been waiting 30 min or more. KINDLY tell the front desk clerk you have been waiting xx-minutes past your appointment time and ask how much longer you can expect to wait. They will explain the situation give you a wait estimate and attempt to get you seen at earliest time possible. They will try to accommodate you with the next available provider if possible to do so. AS FOR MEDICATION REFILLS...It has ALWAYS been their policy to never prescribe Renewals over the phone! You have to see the doctor...aka an appointment with the doctor/provider IS Necessary! I have been to Logan Heights few of their other clinics as well.
I have run into some issues at a few of the clinics but 99% of the time the staff are awesome. Overall a good Low Cost Clinic. No Pharmacy. Not a hospital. But a Clinic with Nurse Practitioners Physician Assistants and limited M.D.s.