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Sandra Hughes

3 years ago

I travel for work to Oahu twice a year so my time ...

I travel for work to Oahu twice a year so my time there needs to be productive. The hotel is undergoing renovations and they decided to work on the room above mine while I was there. Work started at 10:00 am and included pounding and drilling that rattled the core!
One night there was police activity because of a drunken, violent domestic battle in the room next to me. So awake for several hours as that was worked out and napping was never going to happen amidst all the construction noises! A free breakfast was offered for the inconvenience of the fighting next door. When the management was told about how unsettling the construction noise was, noted were taken but no apology or suggestions to move to a less noisy area. I ve stayed here 4 times and each time I get a less desirable room. This one was just over 300 square feet and someone s trash was left outside their room for about 24 hours. Just before leaving I saw the police show up again. I believe they were escorting a homeless man out of the pool deck showers!
Marriott... you ve disappointed me. Stayed in 3 other Marriotts on this trip where the service was MUCH better and less expensive!
This is warning before you book!

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