Kelsey Anderson

Review of Millennium Trust Company

My money was not well managed. It was automaticall...

My money was not well managed. It was automatically rolled over form a previous employer and in the course of 8 months it earned just over $2.00. The not earning much was annoying but I wouldn't be so angry if they hadn't charged me a $40 annual fee. So because someone else chose where my money would go, I lost $40. Then when I tried to transfer my money out to a different company, it was a huge hassle. They wouldn't accept the paperwork for the new company because they had a different address listed. I have two addresses that I use and for most things it's easier to leave them going to my previous address where my family still lives. But everything else on the paperwork matches. I called them and the woman I talked to was not helpful. I don't have any bills, utilities, bank statements or anything legal that has my new address listed so there was nothing I could even give them if I wanted to change my account address. I explained that I don't have anything in my name and what I was wanting to do and she told me just to have the new company redo the paperwork with my old address. Even though I was on the phone with her and could confirm my identity, she wasn't able to do anything because she said that "was a different department" that handled the paperwork for transfers. So instead I had to call the new company and we had to completely redo the transfer paperwork with my old address on it just so Millennium would let me have my money which added a couple weeks on to the timeframe.