The customer service department is incompetent. I ...

The customer service department is incompetent. I had to file a complaint with the better business bureau to get a bill with a subscription date. I stopped EZ pay because my credit card was being charged and I wasn't getting a bill. I received a post card stating my subscription would be suspended in 7 days due non payment. I called customer service and told them I didn't get a bill and wanted a bill that stated what my subscription period was. They couldn't even accomplish that correctly Now I'm not getting inserts in Sundays paper the only thing that gets said in clear English is so sorry mamn.