Julian Knowles

Review of Berry Bros. & Rudd Ltd

An amateurish company who cannot get the basics of...

An amateurish company who cannot get the basics of customer service correct. Unable to even set up a direct debit so was force to spend time each year to pay for cellaring some wines (that's not a big ask). Now forced to remove my wines (after 14 years) without warning as I don''t hold sufficient stocks. Dreadful approach to their customers.

There are much better companies out there (J&B, Wine Soc) with just as extensive and wide ranging stock - use them instead.