This is definitely not a five star hotel. Whoever ...

This is definitely not a five star hotel. Whoever reviews it as such must be lacking in experience of staying in good hotels. When we arrived on Sep 14th everyone was given a Welcome drink. Ironically at the entrance there is a big sign saying Please help us ban plastic straws . Well, the drink was served with guess what- a plastic straw. The room was in the basement and smelt of mould. The extra bed we were given for our daughter were two dirty torn mattresses that even a dog would not want to sleep on. Then we found lots of mould in the bathroom. The ac did not have a control that functioned. We went to complain and got a suite. The suite had ants in the bed, the bathtub poured out rusty water, only one bedside lamp etc etc.
The food in the buffet is very mediocre as well.
Be aware that There is a club on the property that plays incredibly loud music Every night until 2am.
The day after we decided to check out. Oh yeah, at lunch we were served a drink with two plastic straws each...