Frank Redmon

Review of Hyatt Regency Louisville

We had a shocking experience visiting this hotel. ...

We had a shocking experience visiting this hotel. While we were walking out to grab dinner, a young nearly dressed manager probably in his late 20's approached a very pregnant young Mom. It was about 90+ degrees outside, and she was at least 8 maybe 9 months along looking very over heated and ready to pop sitting at one of the tables outside that belongs to the hotel. He informed her it was private property and if she didn't want to be arrested for criminal trespassing she needed to leave. She told him she was just resting that she was pregnant and tired, and he replied with not my fault you made a poor decision why should I accommodate everyone who makes a bad life choice. Now the hotel itself was very clean and a great location, but any place that would continue to employ this heartless to represent them and not reprimand him, will never receive our business again. I ask you all do the same.