Emily Peterson

Review of Columbia Honda

If I could give no stars I would. I drove in from ...

If I could give no stars I would. I drove in from two hours away to look at a specific vehicle. I was serious about the purchase of this used car, and paid $100 to have my own mechanic inspect the vehicle. After an entire day of wasted time and them running my credit about a million times, they told me their lenders wouldn't touch it because the vehicle was "too old". I have very decent credit, all they had to do was come down on the price. It wouldn't have hurt them to do so, as I know they would have still made money off the vehicle since it was a trade in for them. I guess it just wasn't close enough to the end of the month. They drug this into two days and on the second day they became unresponsive and I had to call the salesman and dealership to find out what was going on. I will never take my business here and I'll make sure that no one I know in Columbia does either. They wasted my time, and money, and managed to put a dent in my credit without helping to put me into a new vehicle. All in all they were polite to my face but they screwed me over and generally have terrible customer service if this is what they do to people.