Internet service has dropped off bad. I've run sp...

Internet service has dropped off bad. I've run speed tests for 3 weeks straight. I average less than .9 Mbps upload and 1.0 Mbps download. I have called many times. The tech is nice enough, but they always tell me they will call me back and never do. Unfortunately we are going to have to try to find another provider. We have hit the boiling point.