Alex Karavousanos

Review of Greenwich BMW

In March I drove from NY to Greenwich BMW to purch...

In March I drove from NY to Greenwich BMW to purchase a specific certified pre-owned 2013 BMW 535iX. They knew I was crossing state lines to purchase the vehicle and clearly took advantage. Three hours after purchasing the vehicle it was being towed to my local dealership in NY. There was an issue with the tire valve and the battery was extremely low which caused a bunch of electrical glitches. Eventually I realized the comfort access handle wasn't working. DO NOT believe them if they say the $499 conveyance fee is a Connecticut "law". Do not agree to pay it. I recommend avoiding Greenwich BMW and purchasing a vehicle elsewhere. The service department eventually did the right thing and corrected most of the issues but I am not a fan of the Sales department.