Mike Conwell

Review of HYATT REGENCY CAMBRIDGE

The mark of a great hotel is if there is a hiccup,...

The mark of a great hotel is if there is a hiccup, the hotel makes it right. The place was packed when we arrived after a delayed flight, and there was a problem with our room. Once aware of the problem, they let us sleep but made arrangements to move to an upgrade and transferred our luggage for us while we were out getting breakfast.

Everyone we've met thus far have worked to make this a great trip

Thanks Y'all!