I like the idea of this place and want to like it ...

I like the idea of this place and want to like it so much because it's just so cute and the menu is lively and interesting, but I just can't. They try to be fancy but give you nasty flavorless chips on the side with your $10-12 sandwich. Somehow, they make the interesting ingredients taste not that great and I've had sandwiches come out greasy and soggy. The staff never appears friendly or welcoming. They just look up at you and then look down like they are pretending they didn't see you. I think they are only nice to their "regulars." I had some questions about the menu and the cashier almost seemed annoyed to be talking to me. Another time, I wanted to buy some of the bagged coffee and the cashier that time acted the same way. Very weird. The coffee is good, so that's really the only good thing going for them.