Eva Lesa

Review of Hanmer Springs Retreat

1 STAR IS TO MUCH.....

1 STAR IS TO MUCH.....
Stayed here Friday till Monday THE WORST CUSTOMER SERVICE IVE EVER HAD. Front desk people act like they hate their job always trying to talk over you nobody bloody listens to what the hell your trying to tell them.they roll their eyes like their having bloody withdraws. PARKING IS OVER RATED. 35$ and $16 just for them to park it in the front. From check in just had a complete idiot check us in she didn t even know what the hell she was talking bout assumed we didn t pay and had the nerve to ask if we are sure that we paid after we had just showed her payment. Honestly front desk need extra training with customer service obviously from reading all the other reviews customer service is what this place lacks.& someone really needs to do something about it. WILL NEVER STAY HERE AND I WILL BE LETTING MY FAMILY AND FRIENDS NOT TO.

Honestly disgusted with the way we were treated.