alex regan

Review of Water Works Theatre

Went to see the movie kin with my mom and when w...

Went to see the movie kin with my mom and when we arrived the ticket stand was closed and a sign said to purchase tickets at the concession stand where there was only two workers who both were already working with other families and there were two more families waiting in line ahead of us. The one worker was waiting on a woman with 5 kids and was arguing about there ages and how she wanted one of them to be free because she would be sitting on her lap. Needless to say they took so long that by the time we reached the front the previews for our movie were over and the movie had started. The workers not only had to take the orders but they had to fill them too. They definitely should have had more than two people behind the counter and had the ticket stand open for people who only needed tickets. I am very disappointed in this interaction. We talked to a manager and their solution was free popcorn. 1 Why would I want to wait for popcorn when the movie already started 2 why would I pay to see a movie that already started. I wouldn t. So now thanks to the poor planning of the theatres management not having enough employees and not having them in the correct areas they wasted my gas and my time. If you can t staff your establishment maybe you shouldn t have one