Food was excellent, but service was overly slow. E...

Food was excellent, but service was overly slow. Excuse given was that the kitchen was really backed up because they were so busy. We had no problem getting seated so was it a busy problem or not enough staff? Food/dessert took forever but was hot and delicious. We asked several times for more water and never got it. Server delivered dessert but no plates for sharing even though she was told we would be. One party member had to flag down a bus person to get napkin/utensils so he could enjoy his appetizer while it was hot. Torn on rating. Never had a bad meal here and will likely be back, but this night left a sour taste...