It was great. From the very first call to leaving ...

It was great. From the very first call to leaving my vehicle for repair to picking it up. Everyone was very polite. When I described the issue they had a pretty good idea of what the problem was. (which it did end up being) The loaner vehicle was great, they made sure I knew how to use everything in it and that all of my questions were answered before I left. This is the only place I will take my Cadillac from now on! It was in another dealership for the same problem three times prior to bringing it to Crestview. I am very thankful for their exceptional service, I look forward to the next time I have to bring it in for service!