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Brenda Whitman Review of Blue Cross Blue Shield of Illi...
If you want to be frustrated, call them. They hav...
If you want to be frustrated, call them. They have misapplied my premium payments for months. Supposedly, after I sent them copies of cancelled checks in March, it was straightened out. NOT!!! I am unable to see a doctor because they can't verify coverage. I have literally spent hours on the phone and on hold trying to get this straightened out. On hold now with the 3rd person today. The first two put me on hold - and after holding 35-40 minutes, I was transferred to the auto payment system.
IF YOU ARE THINKING ABOUT IT - DONT!!!!!!!!!!!!!!!!!!!!!!!!!
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