Sara Weidemann Review of Genz-Ryan
If anyone is even slightly considering buying a ho...
If anyone is even slightly considering buying a home with Cal Atlantic (formerly Ryland), I am warning you now - the warranty on these homes is an absolute joke. The warranty for the plumbing by Genz-Ryan only lasts two years but right after the two year mark is when issues started to occur. We had our first pipe leak 6 months after the warranty expired and now we have another leak! Since all these issues are after warranty we are the ones stuck with the bill. Genz-Ryan fixed our first leak, charging us $500 and they were here less than an hour! I personally think they use cheap parts and know that after two years issues will occur. We aren t the only ones in our neighborhood with issues. Our neighbors just a few months ago (before their two year warranty) had a leak behind the refrigerator that resulted in the entire kitchen floor being replaced. We are EXTREMELY disappointed with the quality of our home and the type of work Genz-Ryan did/does. Honestly, we are afraid of what could happen next and fear that we may have the same fate of our neighbors! Extend your warranty if you feel like you do quality work. Thumbs down for both Ryland and Genz Ryan.
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