Amit Soni

Review of Quest Trade

Horrible experience while trying to transfer out m...

Horrible experience while trying to transfer out my funds. Funds were transferred but only partially. Called them multiple times about why this is a partial transfer but no one had a clue where the funds were, all I was told is they will have to follow up with transfer out team and will get back to me. But no one bothered except for when I called for fourth time on fourth day of the week, then the guy promised to call me back to give an update. Well, he came back with the update but not enough reasons to justify the delay and to add to that he mentioned they don't even have an ETA when the transfer will be complete. And then this person promised to call every Friday till the funds are transferred to provide me the update. Well, this was the first Friday and didn't got any call. Although, not to mention that even though funds are not yet transferred but they have levied the transfer out fees already. Feeling completely helpless as retail investor. Wish there was a option for less than 1 star.