Review of Cavan Crystal Hotel - Dalata Hotel Group

4 years ago

Don't book!

Don't book!
They have called me to cancel my booking saying the hotel is closed.
Which is not true, as I have sent a message to the hotel and asked.
The reply was, yes sure we are open, please call us and book.
I have checked the phone number that called me and it was definitely from the hotel.
My booking was for mid July 2020!
To me it seems like they have done that to be able to get more money out of people who are only booking now.
Worst experience I have ever had!

Also asked them for a statement by email and up to today, I did not get a response.