Booked a 8:30 oil change 7 days in advance, droppe...

Booked a 8:30 oil change 7 days in advance, dropped the Yukon off a 8:15 per dealer recommendations, car wasn t ready until 10. If I would have known that, I would have not selected wait for vehicle . The service manager s parking lot meeting with the service technicians compounded the delay. Typically businesses have those types of pre-shift.