Mercella Mack

Review of Renaissance Houston Hotel

It wasn't the best, but it was pretty okay. Stayed...

It wasn't the best, but it was pretty okay. Stayed here with my parents.

CONS: When we first got here and started to check out the place,The couch bed matress was very hard and didn't come with sheets or pillows. We had to call room service to get us some, and they came right away which was pretty good. One of the TV remotes wouldnt work too well. And the walls were pretty thin. I could hear loud neighbors while sleeping which was pretty annoying. Windows were dirty.
Pool was too small and elevators took too long.

PROS: Clean bed, Nice lobby and staff. Room was pretty clean and nice. Elevators had spacious room. Lots of nice places and things to do nearby. Pool was clean.

Overall, my experience wasn't the best but it was okay. Would recommend to anyone who is only staying for 2-3 days.