Juanita has the worst customer service. I'm sorry ...

Juanita has the worst customer service. I'm sorry to call out an employee by name. But my mother and I went up to the counter and Juanita could not stop talking to her associate long enough to greet us as we approached checkout. Throughout the whole transaction she kept talking to her associate not acknowledging either my mother or myself. I was really disappointed to see that Macy's employees behaved this way in an empty store with two valued paying customers.