I wish I could give zero-stars. I had called and e...

I wish I could give zero-stars. I had called and engaged with RooterPlus looking at the great reviews they had. I had an absolutely horrible experience.

I wanted to install a 3-stage water filtration system and water softner. One of their plumbers/technician (Jordan) came to my house, spoke to me and gave me an official RooterPlus invoice .. yes it was on RooterPlus letterpad ... on the day of the appointment they sent another plumber (Anthony) and first thing he tells me is that he cannot do the work in the price quoted and he quoted me a price 3-times more.

I was shocked to say the least. When I told him that I have the RooterPlus invoice, he literally said "I dont care" ... I called their office and Gary (the manager) said that he will send someone else the next day.

I asked them if Anthony is contracted by them or employed. He was employed. So essentially even if they sent another plumber, RooterPlus had not honored their invoice the first time and I could not think of any reason to believe them for the next time. I ditched them and got another company to get the job done in approximately the same price as their original invoice.

My one review may not push you away from RooterPlus, but stay away from them if possible. And if you still go for them, just pray that you don't get the arrogant & rude plumber named Anthony.