I ordered clothes with a 3.99 relay charge. The cl...

I ordered clothes with a 3.99 relay charge. The clothes do not suit me the return costs are deducted from the refund for 6.90 euros for a package also deposited in relay. The answer of the SAV is that everything is normal and that it is the policy of the house. Site is to flee absolutely.
PS: I put a star because I have to.