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Lizeth Carrillo Review of Sheraton Gateway Los Angeles
Service is horrible! From the moment we checked in...
Service is horrible! From the moment we checked in the front desk representative was rude making a smirk as he said; "oh yes, you booked through priceline..." With a fake smile while giving us a look that said more than words. Once in our room I called twice to asks for a baby crib. Then later when I tried reaching guest services again they just wouldn't answer. Employees should be coached better and trained in customer service.
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