Elise D

Review of Hotel Principe di Savoia

Overall this is a lovely hotel. The service was ve...

Overall this is a lovely hotel. The service was very nice and the staff was very helpful. I found the room to be clean and comfortable as well

Just to give you an example about service I had called to the front desk to ask for adapter plugs for the outlets and about ten minutes later a man came up to my room with three adapters on a little silver platter.

The concierge was very nice ( I think his name was Winston?)

One of the things we had an issue with was after a long day touring we were sleeping and at 9:45 PM there was a knock on our door and housekeeping just barged in. I was shocked that they would think that this is acceptable to just knock and walk into someones room at close to 10 PM. We were in bed and sleeping as we had been up for a tour at 5 AM and were very startled by this.

I did call the front desk in the morning and they claimed that they do turn down service until 10:30 PM (??!!) and that was why they had come in. Either way my daughter woke up because of this and it took another half hour for her to get back to sleep. I found this to be unacceptable. Housekeeping should knock at least twice that late at night to make sure they are not intruding in your room.

Otherwise I found the gym to be nice - the first day that I was there the temperature was set to 25.5 which is 78 degrees. Not sure what happened there but I asked them to fix it and they did. They were able to accommodate my request to open the facility early on two days due to our travel.

We struggled as well to find restaurants close to the property for a quick bite at a reasonable cost. We ended up finding one but most of the surrounding restaurants want 40 Euros for 2 oz of salmon and we just wanted a quick bite to eat.

Please dont get me wrong, we would likely stay here again, there are just things to be aware of when booking with the property.

I thought the housekeeping staff did a great job organizing and tidying up our room and the bed was comfortable. They did a good job soundproofing as well so we slept well!