Sharonda Hunter

Review of Bisk Education

If I could give them a -5, I would. DO NOT USE THI...

If I could give them a -5, I would. DO NOT USE THIS INSTITUTION AT ALL! When I was engaged, my fiance died on the phone with me. I contacted my professor and let him know what was going on. I ended up arguing with tech support because the CD that they sent me was faulty and it took them over half of the semester to get me a CD that worked. I ended up withdrawing from the university and they still sent me books for the next semester. I sent the package back in its original packaging with everything that they sent me. Not only did I send it back, they claimed that I was missing a CD in the package that I didn't even open. They charged me $80 for something that I never received. I have been arguing with them over 5 years about charging me for something that I never received. I have even filed a fraud report against them, which I'm pretty such that they will be getting soon. Not only that. I got D in the course that I took due to me not being able to get my assignment in because the CD did not work that the school created for me. I withdrew from them and went to Capella where I finished my master's and graduated with a 3.88 GPA and was inducted into the honor society. This is by far the WORST online institution that I ever encountered. They are insensitive and their customer service is the worst! It took them over 6 months to process my supplemental withdrawal and I have made it my business to let EVERYONE know to RUN away from them! I'm still battling with them. They are extremely unethical and even refuse to pull my calls where I let them know that I returned their materials in the original package so I have no idea if anything was missing because I just put return to sender on the package and they still charged me. I really wish that they would go out of business and stop screwing people over. They also claimed that I had a balance after my withdrawal and refused to tell me what for until they reported my account to the credit bureaus once again for something that I never received. I have proof of all of this and it's sad that they want to attract people by promising them things that they will NEVER deliver. Do yourself a favor and DO NOT sign up for these people. I hate writing reviews for people in general but someone needs to be saved from disasters like this and especially from reps who make statements such as "well we're sorry to hear that not only did your fiance did and your mom get hospitalized the day of his funeral and we were late processing everything, but since we cannot prove that you never received your material, we have to charge you anyways although we did receive the rest of your material". Like I asked them, why would I send some of the materials knowing that I was withdrawing from your school and keep something that must be used with the other material? You'll thank me later for telling you about this disaster of an institution!