Kymry Todhunter

Review of Modesto Toyota

About a year and a half ago I was with my husband ...

About a year and a half ago I was with my husband while he was shopping for a new truck at Modesto Toyota. While most of the staff we encountered were friendly, the salesman who assisted us in the lot was rude and unprofessional towards me. He made blatantly inappropriate and sexist comments whenever my husband was out of earshot (assumptions regarding my income and employment status, and generally degrading remarks). In contrast, when talking to my husband he was quite upbeat, polite, and even somewhat helpful.

It was clear that he believed I did not have the financial resources to purchase a new vehicle from him so it was not worth his time to be decent to me (to be fair I should have been flattered to be mistaken as a teenager instead of a financially independent adult). Plus, everyone knows women can't drive so why would I need a car?

Ironically enough I happened to be in the market for a new car around that time and shockingly enough I didn't buy it from them.

After we left I told my husband about his behavior and we informed one of the customer service reps in the dealer ship of our experience. They were very apologetic and polite in response to our experience.

Not sure if that salesman still works there, but because of his complete and total lack of professionalism it is unlikely that I would ever be inclined to purchase a vehicle from them. To be fair, there seemed to be a number of polite sales reps at Modesto Toyota, but that is not who I dealt with and I cannot in good conscience give higher than a 1 star rating based on my personal experience.