Amber A Review of Red Robin
Waited 30 minutes before someone asked us our drin...
Waited 30 minutes before someone asked us our drink order (which was wrong cause we never received the water we requested with that order). Then no one returned to get our food order and because we didn't have a server, we couldn't order entrees from the tablet on the table. Only drinks & appetizers. I even pressed the "call server" button but several servers walked by glancing at the flashing tablet but none bothered to stop! So we ended up flagging down the nearest employee and they brought back the person who took our drink order...who was apparently the manager. They apologized after trying to shift the blame to someone who "was supposed to return for our food orders" (and by now, my blood sugar is crazy low and we're beyond pissed). The manager took 25% off my aunt's bill (who was at a separate table, on her own bill) and my cousin and I got free (albeit gross) onion rings and still had to pay for our drinks despite no real service for 1.5 hours. We were only a table of 2 people! Absolute WORST experience eating at a restaurant I've ever had! But the Hard Rock Cafe on Pike was great, go there instead.
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