We have booked an excursion with this company. We ...

We have booked an excursion with this company. We rented wetsuits on the boat for $ 10 each. I gave my credit card to the representative. She didn t charge immediately. She kept my card to charge later. Twice I asked her to give me back the card, but she was too busy. She told me to come back later. We left, forgetting the card. Back at the hotel we immediately telephoned the company because they had charge and kept the card. They never found our credit card again and even accused us of having misplaced it ourselves. They were supposed to call back and no one did it. That was not professional. I now understand why they are the cheapest... it has been a lot of problems to canceled the card and have one back from my Canadian bank on vacation...