Been here for 2 hours with my 78 yr old mother who...

Been here for 2 hours with my 78 yr old mother who is in severe pain with a knee injury and all these other people who came in after us have all been called back to be seen. I was told that basically its not 1st come 1st serve they go by who is acute and who isnt, which I completely understand, but a couple of them were not that bad and in the same boat as my mom and they got called back. Keep in mind she has high blood pressure too. Yes, mom is not as important as the young lovebirds (major pda), that already went back to be seen. Terrible place, next time going south.