Incredibly rude customer service. The woman I hav...

Incredibly rude customer service. The woman I have dealt with talked over me, interrupted me several times while I was trying to explain what was was happening with the account. I've been waiting for a substantial refund for almost a month and apparently will be waiting at least another few weeks. No good reason, the only answer I got was something about refunds being "automatically system generated. " I bet if I tried to tell them their payments were automatically system generated and they might or might not get it in 2 to 3 more weeks after already having waited a month their response would be different