M

Mika Thornton

3 years ago

DO BETTER GEORGETOWN:

DO BETTER GEORGETOWN:
We ve all seen you D C Cupcakes show; it s why people pay $20 to park or walk over a mile just to go to your shop. Tourists especially are coming to your storefront for the experience, and your staff is NOT delivering.
I work in Georgetown and often pop over to grab a cupcake on my lunch break. Lately, the 20+ teenage/early 20 s employees have had the worst attitudes. You can see them visibly mad at customers who have a long order, and the person who took my order was ON HIS PHONE while I was ordering.
I haven t felt as angry at customer service as this in a LONG time. Georgetown Cupcake is supposed to be a happy place to try the hyped up cupcakes, snap-a pic, and just enjoy the quick little treat, but the staff s bad attitude annoys the hell out of me. Do better.

Comments:

No comments