This hospital has very serious problems. Come in ...

This hospital has very serious problems. Come in to ER lobby 5:30pm midweek. About 12 people there, one of whom has been waiting a couple hours, son having a severe allergic reaction but not being treated. I check in, vitals are read by the receptionist, but then I'm sat back in lobby to wait for Dr.

Over the next 2 hours, I see two separate women forced to go to the lobby bathroom to get urine samples which they then have to parade in front of the entire lobby (which now has 44 people) to the receptionist, who is also running vital monitors out to the lobby (which by this point looks like an airport terminal at Christmas) to check people. People that were there when I first arrived were still waiting untreated and unseen.

At one point early on, someone that I can only assume is a supervisor or administrator came out to address the whole lobby (I guess someone complained?) and essentially blamed all problems and delays on their parking lot construction but assured everyone that it would be so much better when the expansion was done.

I guess the kid with the severe allergic response should come back in a few months when they are ready to treat him. They should update their billboards while they are at it.

I added 2 stars because all staff were very courteous and trying very hard to keep up despite the tension, however it is clear there is some administration issues hindering their ability to provide care.