David Western

Review of Training360

I d have to strongly agree with previous one star ...

I d have to strongly agree with previous one star reviews. A family member of mine did not receive his card in the mail after passing the OSHA 30 online course. He reached out to Janell at customer support to ask for his card and they told him it was sent and that he received it. If he received it, why would he call asking for it to be sent? So then, customer support Says that he will have to pay $59 to get his card replaced! The customer hotline was also called and this call goes to a foreign country where the agent tells my family member that he, the agent, will have to get approval from Janell! What the hell?! Has anyone called the Texas State Attorney General s Office yet? With all of these bad reviews of fraud, I d think they might be interested in investigating this company. Who would even want to take the chance to send $59 because you still probably WONT receive your card, and they ll just keep your money and insist that you did. Also, take note of the responses from the company. They are all exactly the same canned response. This is a game to make everyone think that the company is trying to rectify everyone s complaints, but who has actually gotten a resolution? What does the company have to lose by simply sending a plastic card that probably costs no more than a buck and a stupid stamp? Oh ya. They d lose the $59 that they were trying to scam him out of to begin with!