Whenever I have a simple problem that other Banks ...

Whenever I have a simple problem that other Banks would take care of, these people always end up just sending me back to the BROKEN website when they could fix the issue right there over the phone. Website is terrible and the employees use it as an excuse to not fix issues. This bank also has a lot of dumb fees like an extra ATM charge if you use it more than six times a year. What a joke. Leaving. Second class