Kiki

Review of MacCarthy GM

I bought my truck from them in Sept 2020. The last...

I bought my truck from them in Sept 2020. The last 2 months I have had the check engine light go off 4 times.
I live and work out of town and use my truck for my business so it is hard for me to get appointments.
When I do, it is in all day at the dealership however the truck doesnt actually go for servicing till afternoon and they dont have courtesy vehicles so you have to be shuttled around town.
My truck was finished the 1st time around 4pm. I has been waiting since 9:00 am in the lounge area. The girl at servicing desk didnt even bother to look for me. It sat for 1/2 hr before I realized it was ready and went to find her, she was busy texting on her phone and hadnt bothered to even call me.
These all dayers affect my work. They definitely dont prioritize customers after they cant fix the problem 4 times.
Disappointed for sure.