This has been by far the worst experience, I expec...

This has been by far the worst experience, I expect to wait anywhere between hour or two ,which seems to still be long, dont understand whats the point of making a appointment, On 5/1/18, was by far worst my appointment was for 10:30am , arrived 10min early and almost 5 HOURS and $600 later (3:05pm), my car is ready, what the Heck? A filtered that should have been changed month early when I brought my car in for a oil change, brakes and rotors done, out of that $600 big ones I put out $310 was for labor, labor from what was said why it took so long is that whoever was pull away from working on my car to help someone else ,WOW WOW, Now I have to find a new mechanic