5 stars would have been given but the initial inte...

5 stars would have been given but the initial interaction with the emergency room receptionist was negative because she wasn't empathetic, warm, friendly but instead robotic and cold. Other than that, all the staff with the exception of a single nurse during the hospital stay for a gall bladder surgery was excellent. The emergency room doctor was warm, friendly, empathetic, courteous, professional, etc. The same goes for each and every other staff member on the medical team throughout the stay going from the emergency room to being admitted. The surgeon was just as awesome as the emergency room doctor. Unfortunately, the anesthesiologist injured my throat due to an apparatus that didn't fit for my breathing - this should not have happened - and I still have a minute problem even after a couple months. Other than these three incidents, the gall bladder removal surgery itself went fantastic - like magic.