The hotel is nice and staff is polite. I think the...

The hotel is nice and staff is polite. I think the resort fee is ridiculous for what you actually get. The biggest thing we used was the shuttle, and we had planned on using it as part of our trip. They take your name down, but don t turn people away once it s full? Makes no sense, and you can end up crammed and standing even if you were the first on the list. They also had a gal in a wheelchair and didn t know if they could get the wheelchair shuttle for her. I was kind of shocked to overhear that type of conversation, especially with all of the ADA laws in place. The shuttles need to be running if they are busy enough and not just once an hour and they need to honor the space for the people who follow directions and put their name on the list.

The food is also pretty expensive on the resort, so I would definitely take advantage and leave whenever possible. The concierge was kind enough to talk to us about public transportation, which made up for a lot of the shuttles downfalls.

Also- I really don t like the rule that they have to enter your room every 24 hours. This was our honeymoon- if we have the do no disturb sign- that means do not disturb. I don t understand how entering my room every 24 hours is for guest safety. Makes little sense as they may not even see me in my room.