Out for a 3-5 working day delivery on 11/10. Calle...

Out for a 3-5 working day delivery on 11/10. Called numerous times while tracking the parcel from Auckland-Wellington. Found it was misdirected. It finally arrived in Timaru, 14 days later. In the end, we had to drive to their depot on the 29th, as the delivery driver had so much work, that residential deliveries were not being undertaken. Although tracking told me it was in the van for delivery....all bull****. Would rather drive to the warehouse and pick it up myself, than use this service...