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I attended a legal conference held at this hotel t...

I attended a legal conference held at this hotel this past Sunday and Monday. It wasn t my first legal conference here and both times the staff has been stellar.
This time, I had some special needs and every single hotel staff from the bell hops to the concierges to the check-in desk understood my needs and were exceptionally humane and caring. I HIGHLY RECOMMEND THIS HOTEL, they go out of their way to cater to you.

[If you want to know why I had special needs: In another hotel nearby, the Glenn (an autograph hotel by Marriott) I had been assaulted by a man exposing and pleasuring himself in the women s restroom and blocking the exit. The Glenn hotel staff didn t even hear me screaming and another woman made them come help me. They didn t call the police until my friend demanded to know what was happening 30 mins later. They had no protocol at all. And their general manager has been nothing but rude.]

The next morning, I was still shaken and was too afraid to use the restrooms at the Omni, even though the Omni is brighter, has more staff and the restrooms aren t as secluded. When I asked for someone to escort me to the restroom, mentioning that I had been assaulted in the bathroom of the Glenn, the staff jumped up to see if they could help. They offered to call security for me to speak with the police even when the crime didn t happen on their property, and to help me feel more secure they went over how many security personnel were actively monitoring the surveillance cameras covering all the halls, including entrances to restrooms. Assured me they have security 24/7 with eyes everywhere.
The female concierges accompanied me to the bathroom all day long, and didn t make me feel like it was a chore. THE STAFF AT THIS HOTEL GENUINELY CARES.
Oh, and they knew exactly where my conference was and gave excellent directions to the police station!

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