Bernardo van de Schepop

Review of TandartsJordaan.nl

Mechanical and impersonal. All sleek, clean, and o...

Mechanical and impersonal. All sleek, clean, and organised. Yet their system allows no flexibility whatsoever for a follow up with the same hygienist.

Case: This time (not always the case) I had a very caring and more seasoned hygienist who did a great work. In conversation with her we decided to split the cleaning in 2 phases. All discussed and agreed upon. Once at the reception I learned that I can not have a follow up with her in particular.

My booked second phase will be randomised between all hygienists available that day (with different personal atitude and experience). No possibility for her to finish the work she started. That is, they don't understand the person behind the treatment. Neither patient nor worker. "All hygienist are the same." And by experience as their client I can safely say they are not the same. Dental treatments aren't a mechanical procedure as they believe, each patience has its particularities and hygienists aren't robots either.

Time to search for another practice.