Kyoojin Cho

Review of Marriott Fallsview Hotel & Spa

DON'T SELECT THE BREAKFAST OPTION WHEN BOOKING DUR...

DON'T SELECT THE BREAKFAST OPTION WHEN BOOKING DURING COVID. It turns out the breakfast restaurant is closed so they gave us a $20 coupon for either the Starbucks at the lobby or the restaurant open only for dinner. We had a dinner reservation elsewhere already on the night before and the price at the Starbucks at the lobby was DOUBLE the normal price. So effectively, $20 paid for breakfast at the mezzanine turned into a $10 Starbucks coupon. Things are tough with COVID, I get it. But this just wasn't fair value. Everything else - the room/view, valet parking, cleanliness and the staff (except for the last staff I spoke with about the coupon issue) - was great.