Costumer service is very kind and fast to answer q...

Costumer service is very kind and fast to answer questions. It is the first time I called them and it was around 11:00am on monday and I didn t wait a minute to have someone answer me. Felicia is the name of the lady whom I talked to both times and she was able to fix the issue of a low speed and even offered good suggestions to have constant good speed and let me know of better plans if I wanted too. If Only the company could have 3 upload speed in other plans, just waiting for fiber, that will be awesome!