Jakub Rudzki

Review of Hilton London Metropole

The sky bar Kojawan on 23rd floor has horrible ser...

The sky bar Kojawan on 23rd floor has horrible service. I ordered a few cocktails and was asked to wait at a table for 5min. No problem with that. After 15min asked the bartender about the order (meanwhile guests who came later got already served) and he said that it will take a moment. We still waited but meanwhile he kept serving new guests. When we complained to his colleague, she was apologetic but didn't tell when and if we could be served.
I need to stress that the bar wasn't full. There were free seats by the window. So I don't understand how Hilton bar can work like this.